Single Trip Travel Insurance

We believe that safety and enjoyment are equally important when travelling with Blazing Trails Tours. It is therefore one of our terms and conditions of booking that you have adequate travel insurance in place before you travel with us.

Blazing Trails Tours is working in partnership with Endsleigh, to offer our travellers a policy which has been specifically designed to meet the insurance requirements for their experience.

The policy we’ve chosen to provide to our travellers includes the following benefits:

  • cancellation or curtailment charges
  • personal accident
  • emergency medical expenses
  • overseas legal expenses
  • personal money, passport and documents
  • baggage cover
  • personal liability
  • over 100 sports and activities covered as standard
  • winter sports activity cover available

This table shows the maximum amounts payable under each section:

CoverEssentialComprehensive
Cancellation and curtailment£2,000£5,000
Emergency medical expenses£5,000,000£10,000,000
Personal accident£15,000£30,000
Baggage£1,500£2,000
Personal Liability£1,000,000£2,000,000
Legal expenses£10,000£50,000
Excess£50£50

This is only a summary of the cover provided.
Click here to read the full policy document

NB It is an advantage to take out your travel insurance at the time of booking your trip as cover will commence for pre-departure cancellation from the date you are accepted for cover. This will, therefore, provide cover should you have to cancel your trip for an insured reason such as illness or serious accident preventing you from travelling.

To take out your Single Trip Travel Insurance please click here

Endsleigh Insurance Services Limited is authorised and regulated by the Financial Conduct Authority. This can be checked on the Financial Services Register by visiting its website at https://register.fca.org.uk/ Endsleigh Insurance Services Limited. Company No. 856706 registered in England at Shurdington Road, Cheltenham Spa, Gloucestershire GL51 4UE

South African Bike Hire – Terms & Conditions

Below are the terms and conditions of hire when using one of our motorycles on our Southern Africa tours. To proceed with bike hire you must be over 25 years of age – if you are not, special arrangements can be made – and you must place a deposit of £1000, within one week of departure, which is your excess payment in the event of the bike being damaged while in your hands. If no damage occurs, the full £1000 will be returned to the hirer within one week of the tour’s end. In the case of damage to the bike, we will endeavor to produce an estimate as soon as is possible and the balance will be returned to the hiree as soon as this is done and the tour is completed. Below you will find the full terms & conditions under which you will be hiring the bike.

TERMS AND CONDITIONS OF RENTAL AGREEMENT

1. DEFINITIONS 7.1

Notwithstanding anything to the contrary contained elsewhere in this agreement, the Licensee shall be entitled to terminate this agreement in its sole discretion at any time by notice to the renter and/or driver and or representative of the renter and/or driver, whereupon the renter shall return the motorcycle to the Licensee upon demand.

In this agreement, unless the context indicates otherwise, the following expression shall bear the following meanings:

1.1  “THE LICENSEE”

Means the company that owns the hire bike. 

1.2  “THE RENTER”

Means the renter booking the bike;

1.3  “THE DRIVER”

Means the renter and/or the driver and/or the additional driver described overleaf;

1.4  “THE MOTORCYCLE”

means the motorcycle described overleaf or any other replacement motorcycle provided to the renter by the Licensee, (including the documents, keys, tyres, tools and accessories supplied with the motorcycle);

1.5  “THE RENTAL PERIOD”

means the period as specified in the tour intinerary to which the rental pertains;

1.6  “THE EXCESS”

means the amount referred to as “EXCESS” overleaf and above;

1.7  “PERSON”

Includes any natural person or legal entity. Any words importing any gender shall include the other genders and words importing the singular shall include the plural and vice versa.

RISK AND DELIVERY

2.1  The motorcycle shall be at the sole risk of the renter from the date and time of delivery of the motorcycle to him until the motorcycle is returned to the Licensee. The motorcycle shall be returned undamaged, in good order and in roadworthy condition, fair wear and tear excepted.

WARRANTIES BY RENTER

The renter warrants that:

3.1  all particulars and representations given and made by the renter are true and correct;

3.2  the signatory who signs this agreement on behalf of the renter is authorised to act as such;

3.3  the driver holds a valid driver’s licence for the motorcycle, has not been convicted of any criminal offence which resulted in the cancellation of his driving licence, will not drive the motorcycle under the influence of alcohol and has held his driver’s licence for a minimum period of a year;

3.4  Neither he nor the driver have defective vision or hearing, ever had a fit, have any undisclosed physical infirmity,

3.5  no person other than the driver shall drive the motorcycle;

3.6  the driver will lock the motorcycle and ensure that the keys of the motorcycle are properly controlled;

3.7  the motorcycle shall not be used or driven for the conveyance of persons or property for hire, in contravention of an in breach of any law, in any race, speed test or contest;

3.8  the motorcycle shall not be used or driven in any way which would constitute a breach of any of the provisions of this agreement;

3.9  No insurer or underwriter has ever declined his application for any form of motor insurance, cancelled his policy, refused to renew his policy or required an increased premium or imposed special conditions on him or the driver.

PAYMENTS

The renter agrees to pay to the Licensee the aggregate of the amounts payable in terms of sub- clause 4.1 to 4.9 inclusive.

4.1  the motorcycle rental rates as set out herein in terms of the rate card or any other rate agreed in writing between the renter and the Licensee, as the case may be;

4.2  any other fees and/or charges accepted by the renter in terms of this agreement and/or levied in accordance with the rate card;

4.3  the cost of fuel supplied for the motorcycle by the Licensee;

4.4  all fines, taxes, charges, stamp duties, levies and tolls payable by the Licensee to any authority arising out of the use of the motorcycle by the renter;

4.5  all and any costs, losses or damages incurred by the Licensee in procuring the return of the motorcycle to the terminating office described overleaf, or such other location as determined by the Licensee in its sole discretion;

4.6  any damages or losses suffered by the Licensee due to the failure of the renter to return the motorcycle on the expiry of the rental period, including but without limiting the generality of the foregoing, all amounts which would have been payable by the renter in terms of this agreement if the rental period had been extended to the actual date of return of the motorcycle to the Licensee;

4.7  all fines and court costs payable by the Licensee for any legal violation assessed against the motorcycle, renter or Licensee;

4.8  any costs, including attorney’s fees (on an attorney and client basis), collection commission and tracing charges directly or indirectly incurred by the Licensee in enforcing any of its rights or recovering any amounts in terms of this agreement;

4.9  All costs incurred by the Licensee in repairing any damage of any nature whatsoever to the vehicle and any loss or damages suffered by the Licensee as a result of theft; fire or any cause whatsoever.

The renter shall be bound by all and any of the terms and conditions applicable in terms of the Licensee’s standard motorcycle insurance policy (copy of which is available for inspection at the registered office of the Licensee).

INDEMNITY

5.1 The renter indemnifies the Licensee against any claim by any person for any damage of any nature whatsoever suffered as a result of any incident involving the motorcycle whether as a result of the Licensee’s negligence or otherwise.

5.2 The Licensee shall not be liable for any damage arising out of any defect in or mechanical failure of the motorcycle, nor for any loss of or damage to any property transported in or left on the motorcycle, nor for any indirect damages, consequential loss, loss of profits or any other damages which the renter or the driver or any person transported on the motorcycle may suffer arising out of this agreement.

RESPONSIBILITY AFTER LOSS OR DAMAGE TO VEHICLE

10.1 If the motorcycle is involved in any accident or collision or is lost or the motorcycle or any part thereof is stolen, or is involved in any incident which could prejudice the rights of the Licensee, the driver shall take all such steps to safeguard the interest of the Licensee, including, but not limited to , the following where appropriate:

10.1.1 He shall obtain the name and addresses of everyone involved and of possible witnesses;

10.1.2 He shall not admit any responsibility or liability or release any party from any liability or potential liability, nor settle any claim or potential claim against or by any party, nor accept any disclaimer of liability;

10.1.3 He shall notify the Licensee as soon as possible;

10.1.4 Within 48 (forty eight) hours of the occurrence in question he shall complete and furnish to the Licensee the Licensee’s standard claim form;

10.1.5 Within 48 (forty eight) hours of the occurrence in question, he shall submit a copy of his driver’s licence to the Licensee;

10.3 If the renter is not the driver, then, without in any way derogating from the renter’s obligations in terms of this clause, the renter shall ensure that the driver complies with the provisions of this clause 11. If the renter is not the driver and the driver does not comply with the conditions as set out in clause 11, hereof, the renter shall automatically become liable for all damages, including any third party claims.

10.4 The renter shall furnish the Licensee (and if the renter is not the driver the renter shall also ensure that the driver furnishes to the Licensee) any notice of claim, demand, summons or the like, which the renter or the driver may receive in connection with the motorcycle.

10.5 The driver shall not be entitled to effect any repairs to the motorcycle whether mechanical, structural or otherwise without prior written consent of the Licensee.

GENERAL

11.1 The renter acknowledges that ownership in the motorcycle shall at all times remain vested in the Licensee, or the true owner of the motorcycle and that the Licensee may at any time for any reason whatsoever re-take possession of the motorcycle on its own behalf or acting as a duly authorized agent for and on behalf of the true owner of the motorcycle.

11.2 The renter shall not be entitled to cede or assign any of his rights and obligations under this agreement or to sublet or part with possession of the motorcycle, its tools or equipment or any part of it.

11.3 The cost of fuel is not included in the amount of the rental.

11.4 If the renter is not the driver, then, without in any way derogating from the renter’s obligations in terms of this agreement, the renter and the driver, will be liable to the Licensee jointly and severally for any amounts owing under the agreement including but not limited to damages.

11.5 The renter declares that he has not been induced to enter into any provision of this agreement upon any representation made by or on behalf of the Licensee with regard to the delivery time, the condition, quality, state of repair, performance capability, fitness or suitability for any purpose, of the motorcycle, or anything else whatsoever in respect of any of the matters above mentioned for any other purpose under this agreement.

11.6 Save as otherwise stated in this agreement any addition to or alteration of this agreement shall be null and void unless agreed upon by the Licensee in writing.

11.7 Waiver by the Licensee of any breach of this agreement shall not prejudice any rights of the Licensee under this agreement.

11.8 Any payment, which the Licensee may receive from the renter or from any other person on behalf of the renter, may be appropriated by the Licensee in its sole discretion to any liability of the renter under this agreement.

11.9 The parties consent to the jurisdiction of the Magistrate’s Court having territorial jurisdiction over the parties, for all purposes under this agreement, notwithstanding that the subject matter or cause of action involved be otherwise beyond the jurisdiction of the said court.

11.10 The renter chooses domicilium citandi et executandi for purposes of this agreement, at the renter’s address specified overleaf or in the case of that address not being within the Republic of South Africa, at the driver’s local address specified overleaf.

11.11 By his signature hereto as the authorised agent of the renter such signatory undertakes personal liability for the renter’s obligations hereunder, notwithstanding anything to the contrary contained herein.

11.12 This document contains the entire agreement between the parties regarding the matters contained herein and the licensee shall not be bound by any undertakings, representations, warranties, promises or the like not recorded herein.

Terms & Conditions (small-print)

We know how tedious wading through small-print can be when you are keen to get on and book a holiday, but please take a few minutes to read the details below. You’ll find helpful hints and pointers to making the most of your tour with Blazing Trails, booking conditions and essential insurance details.

Booking Conditions & Bonding

Your contract is made with Blazing Trail Tours Limited (Company No 03834520) (ATOL No. 10507), whose registered office and whose principal place of business is at 5 The Grove, Finchley, London N3 1QN, UK. These booking conditions have been formulated as a result of our responsibilities under law. They do not affect your statutory rights.

1. Your Holiday Contract: When you make a booking you undertake that you have the authority to accept and do accept these booking conditions on behalf of yourself and your party. A contract will exist upon our accepting any monies from you towards the booking, or upon the issue of our Confirmation/Invoice, whichever is the earlier. These conditions, in conjunction with the information set out in our brochure, form the entire agreement between Blazing Trail Tours and yourself. Any advice/information given to you by your travel agent which is inconsistent with our brochure and these conditions will not form part of your contract with Blazing Trail Tours.

2. Your Financial Protection: The Package Travel, Package Holidays and Package Tours Regulations 1992 require us to provide security for the monies that you pay for the package holidays booked from this brochure/website and for your repatriation in the event of our insolvency.

2a. Where Air Travel Is Included in the Package: We provide this security by way of an Air Travel Organiser’s Licence No. 10507 administered by the Civil Aviation Authority. When you buy an ATOL-protected air holiday package from us you will receive an invoice confirming your arrangements and your protection under our Air Travel Organiser’s Licence. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information visit the ATOL website at www.atol.org.uk.

3. Making A Booking: When you or your travel agents make a booking with us and we accept it, you must immediately pay a deposit per person together with any applicable insurance premium. A Confirmation/Invoice will then be sent to you or your travel agent setting out the balance due, which balance must be paid no later than 60 days prior to departure. If you are departing within 60 days, then the total holiday cost including any insurance premium, is payable in full upon booking. If the deposit is not paid on time, we reserve the right to cancel your travel arrangements. If the balance is not paid on time we shall retain your deposit and reserve the right to cancel your travel arrangements and levy the cancellation charges set out in Condition 6 below. Any monies you pay to your travel agent are held by him on our behalf at all times.

4. Prices: Changes in transportation costs, including the cost of fuel, dues, taxes or fees chargeable services, such as landing taxes or embarkation or disembarkation fees at ports and airports and exchange rates mean that the price of your travel arrangements may change after you have booked. However there will be no change within 30 days of your departure. We will absorb and you will not be charged for any increase equivalent to 2% of the price of your travel arrangements, which excludes insurance premiums and any amendment charges. You will be charged for the amount over and above that. If this means that you have to pay an increase of more than 10% of the price of your travel arrangements, you will have the option of accepting a change to another holiday, if we are able to offer one (if this is of equivalent or higher quality you will not have to pay more but if it is of lower quality you will be refunded the difference in price), or cancelling and receiving a full refund of all monies paid, except for any amendment charges. We will consider an appropriate refund of insurance premiums paid if you show that you are unable to transfer or reuse your policy. Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the issue date printed on your final invoice. Should the price of your holiday go down due to the changes mentioned above, by more than 2% of your holiday cost, then any refund due will be paid to you. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.

5. Changes By You: If you wish to change your plans in any way and we can accept the change, a charge of £35 per person per amendment may apply at our discretion. These instructions must be received from the lead name, in writing, a minimum of 56 days prior to departure. Thereafter, except as provided by applicable law, cancellation charges, as specified in Condition 6, If you are travelling within 14 days and wish to make a name change the administration fee (Air Travel Inclusive Packages Only) will be £100 per person per amendment. If all names on a booking need to be changed, cancellation charges, as specified in Condition 6 below, apply as at least one name from an original booking must remain. It is not possible to amend from one season to another; cancellation charges, as specified in Condition 6 below, apply.

6. If You Cancel Your Booking: Within seven days you will be due a full refund. You or any member of your party may cancel your holiday at any time providing that the cancellation is made in writing by the person who made the original booking and is communicated to us either direct or via your travel agent. You will receive a refund of the amount paid (excluding any insurance premiums and amendment charges) less the cancellation fees specified below, but adjusted (if applicable) for any higher price, payable by other members of the original booking who elect to continue with their booking. Refunds are made only through the original booking office.

Period before Scheduled Departure Date
that Notice of Cancellation is Received
Cancellation Charge as a %
of total holiday price
56 days or moreDeposit Only
Less than 56 days but 28 days or more50%
Less than 28 days but 15 days or more75%
14 days or less, or ‘no-show’100%

7. If We Amend Your Booking: It is unlikely that we will have to amend your booking. Occasionally changes may be made which we reserve the right to do at any time. Most of these changes are minor and we will advise you at the earliest possible date. Flight timings and carriers set out in our publicity material are subject to change and all details given to you are for guidance only. Confirmed details will be as shown on your ticket. Should a material change become necessary we will inform you as soon as reasonably possible. You may decide whether or not to accept the change although you must let us know by return. A material change is one made to your travel arrangements before departure involving change of departure or arrival airport (other than between airports within the same city airport system), outward or return flights being re-scheduled by more than 12 hours or by substitution of accommodation originally booked with one of a lower grade. If we alter the airline, aircraft type operating your flight or routing this is not a material change and we will be under no obligation to notify you of any such change in advance. If you do not wish to accept a material change we will give you a full refund and in addition, whether or not you accept a material change prior to departure, we will also give you compensation for the inconvenience as follows:

Period before Scheduled Departure Date
within which a major change is notified
Compensation payable to you
or your travel agent (per person)
56 days or moreNil
Less than 56 days but 28 days or more£10
Less than 28 days but 15 days or more£20
14 days or less£30

8. If We Cancel Your Holiday: In no case will we cancel your holiday less than 56 days before the scheduled departure date unless it is for reasons outside of our control, for reasons of safety or security, or for late or non payment by you. If we have to cancel your holiday (other than for late or non-payment by you) we will offer you either…

A. An alternative holiday of comparable type, though if the alternative offered is at additional cost, the difference will be payable by you and any ‘No Surcharge Guarantee’ on the original booking will not apply or…

B: A full refund of all monies paid, in either case being the only recompense which will be due to you.

9. Our Liability: If the contract we have with you is not performed or is improperly performed by us or our suppliers, we will pay you appropriate compensation if this has affected the enjoyment of your travel arrangements. However we will not be liable where any failure in the performance of the contract is due to: you; or a third party unconnected with the provision of the travel arrangements and where the failure is unforeseeable or unavoidable; or unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised; or an event which we or our suppliers, even with all due care, could not foresee or forestall. Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of two times the cost of your travel arrangements.

A. The contractual terms of the companies which provide the Transportation for your travel arrangements. These terms are incorporated into this contract; and…

B. Any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention of travel by sea, the Berne convention in respect of travel by rail and the Paris in respect of the provision of accommodation, which limit the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage and delay to luggage. We are to be regarded as having all benefit of any limitation of compensation contained in these or any conventions.

Our liability will also be limited in accordance with and/or in an identical manner to:

Under EU law (Regulation 261/2004) you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to right to a refund and/or compensation from us is set out in clause 7. If any payments to you are due from us, any payment made to you by the airline will be deducted from this amount. 

10. Documentation: Where travel and health documents are necessary to comply with the requirements of any country you may wish to visit, then it is your responsibility to procure them. If failure to obtain any such documents results in fines, surcharges or other financial penalty being imposed upon us then you shall reimburse us accordingly. You must ensure by consulting your own doctor, if necessary, of specific health precautions deemed prudent for the country/area you intend to visit and that the appropriate medication/inoculations are complied with.

11. Conditions Of Carriage/ Accommodation: We are neither a carrier nor a provider of accommodation. Each journey (whether undertaken or not) that you book by land, sea or air is governed by the conditions of the carrier undertaking to provide that carriage. Some of these conditions limit or exclude liability and are often the subject of international agreements. Copies of applicable conditions are available for inspection at the offices of the carrier concerned. It is your own responsibility to reconfirm the onward or return sector of any air journey with the carrier concerned or such carrier’s duly authorised agents and according to such carrier’s regulations. When you book accommodation (whether provided or not) its availability or provision is subject to the ‘house rules’ of the hotel or other accommodation providing or undertaking to provide such accommodation.

12. Prompt Assistance in Resort: If the contract we have with you is not performed or is improperly performed as a result of failures attributable to a third party unconnected with the provision of the services, or as a result of failures due to unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or an event which we or our suppliers, even with all due care, could not foresee or forestall, and you suffer an injury or other material loss, we will offer you such prompt assistance as is reasonable in the circumstances.

13. Conduct: We reserve the right in our absolute discretion to terminate your holiday arrangements without notice should your behaviour be such that it is likely in our opinion to cause distress, damage, annoyance or danger to any other person. In such circumstances, no refund or compensation will be due to you.

14. Insurance: We cannot stress enough the importance of your taking out adequate holiday insurance against cancellation charges, unexpected curtailment of your holiday, medical expenses arising overseas, loss or damage to luggage and personal liability claims against you. Should you elect not to effect suitable travel insurance cover despite this advice, then you undertake on behalf of yourselves and all members of your party to indemnify both ourselves and our overseas agents and representatives (as applicable) for any costs that arise which would otherwise have been met had such insurance cover been taken out. Should you not have medical insurance applicable to the type of motorcycle you are due to ride, then you will not be permitted to ride and no compensation will be due.

15. Data Protection Policy: Please be assured that we have measures in place to protect the personal booking information held by us. This information will be passed on to the principal and to the relevant suppliers of your travel arrangements. The information may also be provided to public authorities such as customs or immigration if required by them, or as required by law. If you travel outside the European Economic Area, controls on data protection may not be as strong as the legal requirements of this country. We will only pass your information on to persons responsible for your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we will be unable to provide your booking. In making this booking, you consent to this information being passed on to the relevant persons. Upon making a booking you will receive a welcome email, plus a discount offer email from an online motorcycle clothing retailer. Your details will not be added to any third-party mailing lists.

16. Complaints: We do our very best to ensure that your travel arrangements go according to plan. However, if you have a complaint arising out of what we have agreed to provide for you, then please let us know at the earliest opportunity. If a problem arises during your holiday, it is important that you advise the supplier and/or our representative at the earliest opportunity who will endeavour to put things right. If your complaint cannot be resolved locally you should advise us within 28 days of the incident, in writing, giving all relevant information. Your letter will be given prompt attention. If you fail to follow this simple procedure we cannot accept responsibility as we would have been deprived of the opportunity to investigate the matter and hopefully rectify any problem.

17. Passport, Visa and Immigration Requirements: Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.

18. Excursions: Excursions or other tours that you may choose to book or pay for while you are on holiday are not part of your package holiday provided by us. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour, or for anything that happens during the course of its provision by the operator.

19. Applicable Law: The contract between and these booking conditions are governed by and construed in accordance with laws of England and Wales. In the case of any dispute that cannot be settled amicably, both yourselves and ourselves agree to submit to the exclusive jurisdiction of the courts of England and Wales.